1. Introduction
Welcome to PannaTiger ("we", "our", or "us"). This Privacy Policy explains how we may collect, use, store, and protect information when you visit our website or contact us about tours and travel planning services in Panna, Khajuraho, Orchha, and nearby destinations in Madhya Pradesh, India.
By using our website or submitting an enquiry, you acknowledge that you have read this policy. Where consent is required by applicable law, we will seek it separately.
We aim to collect only the information reasonably needed to respond to your request and help plan your trip.
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Information you provide
- Name and contact details, such as your email address and mobile number.
- Travel preferences, including destination, selected package, intended travel date, and trip duration.
- Group information, such as the number of travellers.
- Additional details you choose to include in your enquiry.
- Information you provide when contacting us by email, telephone, or other available communication channels.
Basic technical information
Our hosting provider or website tools may automatically process limited technical information, such as browser type, device information, approximate location inferred from an IP address, pages visited, and server logs. The information collected depends on the services actually enabled on the website.
3. How We Use Your Information
We may use the information collected for purposes such as:
- Responding to your questions and travel enquiries.
- Understanding your travel requirements and preparing suitable tour suggestions.
- Contacting you about the package or destination you asked about.
- Coordinating travel arrangements with relevant service providers when necessary and appropriately authorised.
- Maintaining website functionality, security, and performance.
- Preventing spam, misuse, fraud, or unauthorised activity.
- Meeting applicable legal obligations and resolving disputes.
We will not describe an enquiry as a confirmed booking unless the relevant arrangements have actually been confirmed with you.
We will use your information for promotional messages only where permitted by applicable law and, where required, with your consent. You may ask us to stop promotional communications.
4. When We Share Information
We do not intend to sell your personal information. We may disclose relevant information in limited circumstances, including:
- Service providers: Hosting, email, website security, analytics, or communication providers that support our operations.
- Travel coordination: Hotels, transport operators, guides, or other providers when sharing is necessary for a requested arrangement and appropriately authorised.
- Legal requirements: When disclosure is required by law or a valid legal process.
- Security and rights: When reasonably necessary to protect our users, business, or others from fraud or unlawful activity.
We aim to share only the information necessary for the relevant purpose. The actual sharing practices depend on the services and arrangements you choose to use.
5. Cookies and Analytics
Cookies and similar technologies may be used by our website, hosting provider, or third-party tools to maintain functionality, understand website performance, and improve user experience.
If analytics, advertising tags, or other tracking technologies are enabled, they may process information about visits and interactions according to their own privacy policies and applicable requirements.
You can manage cookies through your browser settings. Blocking certain cookies may affect some website features. Any consent banner or preference tool should reflect the technologies actually used on this website.
6. Data Security
We take reasonable measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include access controls, appropriate hosting safeguards, and secure communication practices.
No website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
7. How Long We Keep Information
We retain enquiry information for as long as reasonably necessary to respond to requests, manage relevant travel arrangements, maintain appropriate business records, resolve disputes, and meet legal obligations.
When information is no longer needed, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law and our operational requirements.
8. Your Choices and Privacy Rights
Depending on applicable law, you may be able to request access to, correction of, or deletion of certain personal information, or withdraw consent where processing is based on consent.
You may also contact us to ask questions about how your enquiry information is handled or to request that we stop sending promotional communications.
We may need to verify your identity before acting on a request. Certain information may need to be retained where required by law or for legitimate recordkeeping purposes.
9. Third-Party Websites and Services
Our website may contain links to external websites or services, including destination information and travel-related resources. Those websites are operated by third parties and are governed by their own privacy policies and practices.
We are not responsible for the privacy practices or content of external websites. Please review their policies before sharing personal information with them.
10. Children's Privacy
Our website is intended for people planning travel, rather than children independently submitting personal information. If information about a child is needed for a genuine travel arrangement, it should be provided by a parent, guardian, or another person legally authorised to provide it, as required by applicable law.
If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.
11. Changes to This Privacy Policy
We may update this policy when our website, services, or legal obligations change. The revised version will be published on this page with an updated date.
We encourage visitors to review this page periodically to understand our current privacy practices.
12. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, contact us using the details below.
Business name: PannaTiger
Email: YOUR-EMAIL@example.com
Phone: +91-XXXXXXXXXX
Business location: Panna, Madhya Pradesh, India